Shipping policy
Shipping Policy for Elatz Wear It
At Wear It, we strive to ensure that your shopping experience is seamless and enjoyable. Please read our shipping policy carefully to understand how we handle the delivery of your orders.
Shipping Partner
We work with reliable third-party courier services to deliver your products safely and on time. Our trusted partners are committed to providing efficient and secure shipping across all serviceable areas.
Shipping Locations
We currently ship our products to locations within India. If you are located outside our serviceable areas, please contact our support team at contact@elatzwearit.com for assistance.
Shipping Charges
- Shipping charges, if applicable, will be displayed during the checkout process.
- Occasionally, we may offer free shipping promotions, which will be clearly mentioned on our website.
Processing Time
- Orders are typically processed within 1-2 business days after payment confirmation.
- Custom orders (e.g., personalized T-shirts) may require an additional 1-2 business days for production.
Estimated Delivery Time
- Delivery times depend on your location and our courier partner's service in that area.
- Metro cities: 3-5 business days
- Other areas: 5-7 business days
- Please note that unforeseen circumstances, such as weather conditions or logistical challenges, may occasionally cause delays.
Tracking Your Order
- Once your order is shipped, you will receive a tracking number via email or SMS. You can use this number to monitor the status of your shipment through the courier partner’s website.
Delivery Policy
- Our courier partner will attempt delivery at the address provided during checkout. Please ensure that your shipping details are accurate and complete.
- If delivery is unsuccessful after multiple attempts, the package may be returned to us. In such cases, customers will be responsible for any additional shipping charges.
Damaged or Lost Packages
- If your package is damaged during shipping or lost, please contact us within 48 hours of receiving the delivery (or within the estimated delivery period in case of non-receipt).
- We will work with our courier partners to resolve the issue and provide a replacement or refund as necessary.
Contact Us
If you have any questions or concerns about our shipping policy, please feel free to reach out to us:
- Email: contact@elatzwearit.com
- Phone: +91 80759 55003
We thank you for choosing Wear It. Your satisfaction is our priority, and we are committed to delivering your favorite products promptly and securely.